Provide
hardware, software, connectivity and related components as needed to deliver
electronic filing to the clerks of the court.
Provide project management to include: project planning,
communication planning and execution, requirements definition, architectural
design, application design, infrastructure build out, application development,
system and integration testing, training and rollout.
Provide system operations including daily management of
administration, security, back up and recovery and availability.
Provide marketing to the legal community to introduce and raise
awareness of the services.
Provide Customer Relationship Management (CRM) through the
provision of a bilingual call center for the public and a technical call center
for the courts.
Provide benchmarking for use in Legislative reporting.